Frequently Asked Questions |
| General |
Q: Are you a Legitimate Company? | A: We are a professional online mail-order business selling and distributing genuine anabolic steroids and bodybuilding related products, prescription free over the Internet.
| Q: Are your Products Fake? | A: All our products are 100% genuine, direct from the original manufactures are tested before we sell them and covered by a full guarantee, so you can buy our products with confidence.
| Q: Is it Legal to Purchase these Products?
| A: As laws related to anabolic steroids vary from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country.
| Q: How do I make Payment? | A: A email will be sent automatically after you submit your order, with instructions for how to make payment.
| Q: How can I contact You?
| A: We are a worldwide online business our services are optimized and conducted online. You are more than welcome to contact our departments through our website. Customer support works on regular daily basis we answer all emails in 1-12 hours.
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Frequently Ask Questions |
| Order Procedure |
Q: Do you have a Minimum Order Limit? | A: We don't have a minimum order limit because most people like to check us out first by placing an sample order have a first view of our products.
| Q: What is the Maximum amount I can Order at one time? | A: We don't have any limits to how much you can order. However, you should consult a qualified person regarding the quantity you would like to order, as there may be import regulations on those specific products in quantity.
| Q: How can I contact you, to make an Order?
| A: Our services are optimized to be conducted online you are more than welcome to contact our sales department through our website to make an order. Alternately by sending an email to orders@steroidthailand.com containing the quantity of products, name, correct address details and desired shipping method.
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Frequently Ask Questions |
| Shipping |
Q: Do you ship to PO Boxes?
| A: Yes, we do ship to PO Boxes, but we Do Not Guarantee Delivery! As they only have a 66% successful delivery rate.
| Q: How are products shipped? | A: We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are made from various shipping points to ensure maximum discretion and highest probability of successful deliverys.
| Q: How is bulk/large quantity orders shipped? | A: If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.
| Q: How long does the shipping process take? | A: Estimated delivery time is approximately 7-14 working days depending on the workload of the postal service. Sometimes it can take up to 35 days, you should always bear in mind that delivery time is not in our hands. We have no control over the postal service its all up to the efficiency of the international postal system.
| Q: Is there a possibility for a shipping delay? | A: There are occasions when delivery is delayed due to Postal Services procedures , however in those occasions delivery might take a little longer, up to about a 30-35 days.
| Q: Is a signature required for shipping? | A: Products shipped via regular air-mail require no signature from your side upon delivery. Products shipped via registered and express air-mail have to be signed for. Signing for packages is not a problem, as we have many customers and its never an issue.
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Frequently Ask Questions |
| Payment |
Q: Where do I send my payment? | A: Information on where to send your payment is provided after you place an order, and is sent directly to your e-mail address. Please follow the payment instructions carefully to avoid unnecessary delays. For further information please go to our payment page.
| Q: How long does it take for you to receive Western Union Transfer?
| A: Payments made via Western union are available for pick up by our company in 15 minutes. Orders are processed and dispatched the day after confirmation of payment.
| Q: What is the best Method of Payment? | A: Western union are the safest and fastest, the money is available for pick up by the receiver in 15 minutes.
| Q: What other type of Money or Money Orders do you accept? | A: We currently only accept Money from Western Union
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